Seller's Handbook

Terminology

OQOOD:

Off-Plan (Under-Construction) Properties are registered in the OQOOD system. This is the off-plan counterpart of the Title Deed.

Title Deed:

This is the ownership certificate. It is issued by Dubai Land Department on the transfer of a fully constructed property.

Owner Association:

It is a non-profit organization comprising of all the owners of a jointly owned property. The association is responsible for Management, Operation and Maintenance of the jointly owned areas.

MOLLAK:

It is an online registration system for Owners Associations which can be used for various purposes such as collecting maintenance charges, etc.

DLD:

The Dubai Land Department is responsible for managing, regulating and promoting the real estate sector.

RT:

Registration Trustees are appointed by the DLD to conduct real estate property transfers on its behalf.

Blocking:

In case of a cash buyer and a mortgaged property, blocking is a service offered by DLD to protect buyers who agree to settle seller’s mortgage before transfer.

Things To Remember

1

Ask the broker to find the market price by using CMA.

2

Provide all the necessary information about the property.

3

The NOC charges are usually payable by the seller.

4

The DLD transfer fees and RT registration fees are payable as agreed by the buyer and the seller.

5

A mortgaged property cannot be transferred unless the mortgage is settled.

6

Blocking a property with DLD protects both the parties.

7

The seller has to check the buyer’s mortgage pre-approval.

8

The buyer’s contribution to the purchase price should at least be 25%.

9

Dh1,290 mortgage release fees is paid by the seller.

Process

Cash Buyer - Mortgage Free Property

Viewing Stage:

1. List your property with a broker and sign Form A with him.
2. Describe your desired price and ask the broker to find out the market price using CMA.
3. Once you agree on an asking price, mention other terms such as viewing arrangements, the scope for negotiations, Power of Attorney (if any), rental status, etc.
4. The broker will then propose the best-suited marketing plan and start showing the property.
5. Eventually, the broker will start sharing offers with you.
6. Once you’re satisfied with an offer, you can accept and move to the transfer stage.

Transfer Stage:

1. The first step is to sign the property sales contract also known as Form F with the buyer. There can’t be two Form F signed for the same property.
2. The next step is for the broker to collect a security deposit cheque (industry norm is 10%) from the buyer and a cheque of equivalent value payable to the buyer from the seller. The broker holds both the cheques till transfer.
3. The next step is to obtain a No Objection Certificate (NOC) from the developer stating that all the seller’s dues are clear. The fee for NOC is usually paid by the seller.
4. Once you have the NOC, you can go to the Registration Trustee (RT) to transfer the ownership. RT will charge a registration fee of Dh4,000 for properties above Dh500,000 and Dh2,000 for properties below the said amount. It is payable as agreed by the seller and the buyer. During the transfer you have to carry the following in Manager’s cheques:
- A part or whole of the 4% DLD transfer fees as agreed with the seller along with Dh580 as registration fees payable to DLD.
- Brokerage Cheque in the name of the company, if applicable
5. At the same time, you will receive a manager’s cheque for the selling price.
6. After completing these formalities, the original Title Deed will be issued by DLD and you will hand over the keys and access cards for the property.

Cash Buyer - Mortgaged Property

Viewing Stage:

1. List your property with a broker and sign Form A with him.
2. Describe your desired price and ask the broker to find out the market price using CMA.
3. Once you agree on an asking price, mention other terms such as viewing arrangements, the scope for negotiations, Power of Attorney (if any), rental status, etc. Also mention details about your mortgage like the borrowed amount, outstanding amount, lending bank, etc.
4. The broker will then propose the best-suited marketing plan and start showing the property.
5. Eventually, the broker will start sharing offers with you.
6. Once you’re satisfied with an offer, you can accept it.

Blocking Stage:

1. The first step is to sign the property sales contract also known as Form F with the buyer. There can’t be two Form F signed for the same property.
2. A mortgaged property can only be transferred after the loan is settled. At the time of selling, the buyer may settle your debt. DLD provides a service called “Blocking” to protect both parties in such cases. You have to submit the following documents at the RT office:
- Signed Form F.
- Liability letter from the seller’s bank.
- Copy of the title deed.
- Manager’s cheque from the buyer for the liability amount mentioned in the letter payable to the seller’s bank.
- Manager’s cheque for the 4% DLD transfer fees as agreed between the buyer and the seller along with Dh580 registration fees payable to DLD.
- A cheque for Dh1,520 blocking fee from buyer payable to DLD.
- A cheque for the remaining amount from buyer payable to the seller.
- Brokerage Cheque in the name of the company, if applicable.
- Mortgage release fees Dh1,290 payable to DLD from the seller.
3. After you submit these documents, DLD hands over the liability amount cheque to the seller so that he can clear the mortgage and get the original Title Deed.

Transfer Stage:

1. The next step is to obtain a No Objection Certificate (NOC) from the developer stating that all the seller’s dues are clear. The fee for NOC is usually paid by the seller.
2. Once you have the NOC, you can go back to the RT to transfer the ownership. The RT will charge a registration fee of Dh4,000 for properties above Dh500,000 and Dh2,000 for properties below the said amount. It is payable as agreed by the buyer and the seller. The seller will now receive the manager’s cheque for the balance amount submitted earlier to the RT.
3. After completing these formalities, the original Title Deed will be issued by DLD and you will hand over the keys and access cards for the property.

Mortgage Buyer - Mortgage Free Property

Viewing Stage:

1. List your property with a broker and sign Form A with him.
2. Describe your desired price and ask the broker to find out the market price using CMA.
3. Once you agree on an asking price, mention other terms such as viewing arrangements, the scope for negotiations, Power of Attorney (if any), rental status, etc.
4. The broker will then propose the best-suited marketing plan and start showing the property.
5. Eventually, the broker will start sharing offers with you.
6. Once you’re satisfied with an offer, you can accept it after checking the buyer’s pre-approval letter.

Valuation Stage:

1. The first step is to sign the property sales contract also known as Form F with the buyer. There can’t be two Form F signed for the same property.
2. After the contract is signed, the bank will evaluate the property value. It usually costs between Dh2,500 to Dh3,500.
3. If the evaluated price of the property is more or equal to the purchasing price, the bank will issue a Final Offer Letter (FOL). Once the FOL is signed and you issue the security cheques needed by the bank, the Transfer stage starts.

Transfer Stage:

1. Now, obtain a No Objection Certificate (NOC) from the developer stating that all the seller’s dues are clear. The fee for NOC is usually paid by the seller.
2. Once you have the NOC, your bank will schedule an appointment with the Registration Trustee (RT) to transfer the ownership. RT will charge a registration fee of Dh4,000 for properties above Dh500,000 and Dh2,000 for properties below the said amount. It is payable as agreed by the buyer and the seller. You also have to carry the following in Manager’s cheques:
- Part or whole of the 4% DLD transfer as agreed along with Dh580 registration fees payable to DLD.
- Brokerage fees payable to the company, if applicable.
3. The seller will receive a Manager’s cheque from the buyer as his contribution (25% as prescribed by UAE Central Bank) and the balance amount by a cheque issued by the bank.
4. After completing these formalities, the original Title Deed will be issued by DLD. The seller will then hand over the keys and access cards for the property.

Mortgage Buyer - Mortgaged Property

Viewing Stage:

1. List your property with a broker and sign Form A with him.
2. Describe your desired price and ask the broker to find out the market price using CMA.
3. Once you agree on an asking price, mention other terms such as viewing arrangements, the scope for negotiations, Power of Attorney (if any), rental status, etc. Also mention details about your mortgage like the borrowed amount, outstanding amount, lending bank, etc.
4. The broker will then propose the best-suited marketing plan and start showing the property.
5. Eventually, the broker will start sharing offers with you.
6. Once you’re satisfied with an offer, you can accept it after checking the buyer’s pre-approval letter.

Valuation Stage:

1. The first step is to sign the property sales contract also known as Form F with the buyer. There can’t be two Form F signed for the same property.
2. After the contract is signed, the bank will evaluate the property value. It usually costs between Dh2,500 to Dh3,500.
3. If the evaluated price of the property is more or equal to the purchasing price, the bank will issue a Final Offer Letter (FOL).
4. The seller will then obtain a Liability letter from his lending bank and this letter will then be sent to buyer’s bank for settling the debt and obtaining the clearance letter along with the original Title Deed.

Transfer Stage:

1. The next step is to obtain a No Objection Certificate (NOC) from the developer stating that all the seller’s dues are clear. The fee for NOC is usually paid by the seller.
2. Once you have the NOC, your bank will schedule an appointment with the Registration Trustee (RT) to transfer the ownership. RT will charge a registration fee of Dh4,000 for properties above Dh500,000 and Dh2,000 for properties below the said amount. It is payable as agreed by the buyer and the seller. You also have to carry the following in Manager’s cheques:
- Part or whole of the 4% DLD transfer as agreed along with Dh580 registration fees payable to DLD.
- Brokerage fees payable to the company, if applicable.
- Mortgage release fees Dh1,290 payable to DLD.
3. The seller will receive a cheque for the difference amount from the buyer’s bank.
4. After completing these formalities, the original Title Deed will be issued by DLD. The seller will then hand over the keys and access cards for the property.

Landlord's Handbook

Terminology

EJARI:

It is an online registration tool introduced by the RERA. Each individual tenancy contract has to be registered with EJARI.

Tenancy Contract:

It is readily available on EJARI’s website with basic terms. You can fill in the landlord’s and tenant’s details along with any additional terms you want to add.

RERA:

The Real Estate Regulation Authority is the regulating arm of the DLD.

DEWA:

Dubai Electricity and Water Authority is responsible for the supply of electricity and water in Dubai. The tenant needs to register their EJARI with DEWA to activate the supply.

RDC:

Rental Dispute Centre is a branch of DLD that handles all the rental disputes in Dubai.

No. of cheques:

This denotes the number of instalments the tenant is allowed for paying the annual rent.

Security Deposit:

An amount collected by the landlord as a security against any damage done to the property by the tenant. The industry standard is 5% and 10% of annual rent for unfurnished and furnished properties respectively.

Tenancy Laws

Registration & Increment

1. Only work with RERA registered brokers. Ask your broker for his/her broker ID. You can verify the same on Dubai Brokers App.
2. It is compulsory to register Tenancy Contract with EJARI. EJARI certificate will be acceptable at every government agency as a proof of address. The certificate is also needed in case of any dispute.
3. The landlord cannot increase the rent randomly. An increment in rent can only be done in accordance with Rent Index set by RERA. The rental index can be accessed on: Click Here.
4. The rent can only be increased according to the following slabs based on the difference between the rent paid and the rent index:
- No increment in rent can be made if the rent is paid up to 10% less than the index.
- In case the rent paid is 11-20% less, the landlord can increase up to 5%
- If it falls short by 21-30%, a 10% hike is allowed
- 15% increase is allowed in case the difference is between 31 to 40%
- If the difference is more than 40% the rent can be increased up to 20%
5. The landlord has to give a 90-day notice in case they want to increase the rent.

Eviction

Renewal of tenancy contract is given to every tenant by law in Dubai. However…
In case of a default by the tenant like non payment of rent, subletting without consent, illegal or immoral use of property, etc. the landlord can evict the tenant by giving a 30-day notice.
The landlord can request eviction with a 12-month notice for the following reasons:
- If the landlord wants to sell the property.
- If the landlord or their immediate kin wants to move.
In this case, the landlord can’t lease the property for 2 years.
All of the notices should be served by Notary Public or Registered Post.

Steps to Renting

Viewing Stage:

1. Find a registered broker.
2. List your property with the broker and mention all the terms like expected rent, security deposit, specifics of the property, viewing arrangements, etc.
3. The broker will then start showing the properties.
4. Gradually, the broker will start sharing offers with you.
5. If you are satisfied with an offer, you can accept it.

Registration Stage:

1. The tenant will book the property by issuing a cheque for security deposit (industry standard is 5%)
2. The broker will now get a tenancy contract for you and the tenant to sign. Read the terms mentioned in the tenancy contract carefully before signing. You can even mention additional terms you want to include.
3. Once the tenant clears all the dues like part or whole of annual rent as agreed with you, the tenancy contract can be registered with EJARI by the broker or you. EJARI charges are Dh215 for villas and apartments as well. This is payable by the tenant.

Moving-in Stage:

1. Before moving in, the tenant will have to activate DEWA services by submitting the EJARI certificate. DEWA will charge a security deposit of Dh2,000 for apartments and Dh4,000 for villas. Other than this, an admin fee of Dh130 will be charged in both apartments and villas.
2. 24 hours after paying the above-mentioned charges, your DEWA services will be activated.
3. The next step for the tenant is to get any permit required from the developer or the management company. This can take up to 5 working days. You have to help the tenant get these permits.
4. After acquiring all the permits, you can move in the property.

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